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Services

Campus Network Services is responsible for the planning, implementation, installation, and support of all college, computers, peripheral devices, and network services.

Campus Network Services (CNS) consists of three main areas: IT Asset Management which is responsible for getting the right technology, at the right hands, and at the right time. This group specializes in acquisition of new technology for the Kendall campus. They make sure the technology suits the needs of the constituents it serves, that it is compliant with the College's IT infrastructure, and that it can be supported by CNS technicians. The Technical Support group specializes in providing multimedia classroom as well as desktop support via remote or onsite technicians. Their main focus is troubleshooting, repair, and installation of hardware and software. The Network Management team provides support to the servers and is responsible for data backup/recovery, security, equipment upgrades, and maintaining the organizational structure of all objects (printers, computers, folders, users etc.) across the Kendall network.

Hardware and Software are supported in the following areas:

» Installations
» Troubleshooting/Repairs
» Upgrade/Replacements
» Technology Purchase Requests
» Access to Network Resources
» Storage Management (H & I drives)
» System Backup and Recovery
» Special Events and Relocations
» IT Asset Management
» Password Reset & Unlock
» Local Administrative Access Request to Kendall Computers
   
Note: For software training such as granting permission to a calendar, e-mail archiving, merging cells in Excel, merging documents, or printing on envelops, please contact the CT&D Lab at (305) 237-2878 or refer to their web page http://www.mdc.edu/ctd/ for workshop schedules and online tutorials.

Normal Business Hours
Mon-Fri 7:00am - 5:00 pm

Extended Hours for
Classroom Support

Mon-Fri 5:00 pm - 11:00 pm

Saturday & Sunday
8:00 am - 4:30 pm


 
   
 
   
 
 
 
 
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Copyright 2014 Miami Dade College.
Miami Dade College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associate and baccalaureate degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of Miami Dade College.
Miami Dade College is an equal access/equal opportunity institution and does not discriminate on the basis of gender, race, color, marital status, age, religion, national origin, disability, veteran's status, sexual orientation, or genetic information. Contact the Office of Equal Opportunity Programs/ADA Coordinator, at 305.237.2577 for information.
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