Frequently Asked Questions
Last updated August 27, 2008
What is Miami Dade College Alerts? back to top
Miami Dade College Alerts is the College’s emergency notification system. All current students and employees are required to participate. If there is an emergency that threatens life safety on a campus and/or severely impacts normal college operations, college officials will warn the campus communities using one or more of the following methods:
- Text Messages
- Student Hotline (305) 237-7500
- Employee Hotline (305) 237-7505
- Voicemail Messages
- Local TV Media
- Local Radio Media
Under what circumstances will the college use Miami Dade College Alerts? back to top
Miami Dade College Alerts will be activated during emergencies that threaten life safety on a campus and/or severely impacts normal college operations. College officials will also test the different notification methods of Miami Dade College Alerts at least once per semester to ensure the system is working properly.
How do I confirm and update my contact information for Miami Dade College Alerts? back to top
To confirm or update your contact information for the system, college students and employees can simply go to the Miami Dade College Alerts website (www.mdc.edu/alerts). Click the appropriate link at the top of the Miami Dade College Alerts website and follow the directions on the next screen.
I am an employee at Miami Dade College. Does registering for Miami Dade College Alerts automatically
update my emergency contact information in my personal records folder on the employee portal? back to top
NO. Registering for Miami Dade College Alerts will not alter the emergency contact information listed in your personal records folder on the employee portal.
Is there a charge for registering to receive messages via Miami Dade College Alerts? back to top
Miami Dade College Alerts is a free service provided by Miami Dade College in partnership with Miami-Dade County. However, if you register your cell phone, your cellular service provider may charge you for receiving text messages (SMS). Check your service agreement for details. Service costs from your cellular provider are your responsibility.
Why is Miami Dade College sending a text-message and not calling me?back to top
By using Short Message Service (SMS) text messaging capabilities, college officials can notify the ENTIRE campus population in just a few minutes no matter where they are located. Attempting to call everyone could take hours. This is an important factor especially during a time sensitive emergency. Text messages sent via Miami Dade College Alerts will be short and are meant to make students and employees aware that there is an emergency and direct them to other college methods of emergency notification for more information.
I don't want to receive messages from Miami Dade College Alerts. How do I unsubscribe? back to top
All current students and employees are required to participate. Your Miami Dade College e-mail address is automatically uploaded into the system and cannot be unsubscribed. You will receive alerts only during those terms when you are registered for class or employed by the college.
Can family members or visitors of the College subscribe to Miami Dade College Alerts? back to top
Yes, family members and visitors of the college can subscribe to Miami Dade College Alerts by simply going to the Miami Dade College Alerts website (www.mdc.edu/alerts) and clicking the appropriate subscription link. Please note, in an effort to maintain an updated database, subscriptions for family members and visitors will only be good for one academic year at a time. Every August, family members and visitors will be asked to re-subscribe for the upcoming academic year. Family members and visitors can subscribe or unsubscribe at anytime by using the link on the Miami Dade College Alerts website.
How do I acquire additional information about Miami Dade College Alerts or report
a problem with the system? back to top
Please email any additional questions or report problems to email@example.com.