Frequently Asked Questions for ACCESS Students
Will ACCESS departments be open while classes are remote?
All of Miami Dade College's departments on campus will be closed. However, all ACCESS departments College-wide will be fully operational while working remotely. Please see below for our hours of operation:
Monday through Thursday: 8:00 a.m. to 7:00 p.m. Friday: 8:00 a.m. to 4:30 p.m.
Advisors will be available for phone and virtual appointments and can also provide advisement via email. Please email your advisor directly or contact your ACCESS department.
| Campus | Phone Number | Email Address |
|---|---|---|
| North | 305-237-1272 | naccess@mdc.edu |
| Kendall | 305-237-2767 | kaccess@mdc.edu |
| Wolfson | 305-237-3072 | waccess@mdc.edu |
| Medical | 305-237-4141 | maccessservices@mdc.edu |
| Homestead | 305-237-5046 | cmontes@mdc.edu |
| Eduardo J. Padrón | 305-237-6360 | aepc1@mdc.edu |
| Hialeah | 305-237-8743 | clockamy@mdc.edu |
| West | 305-237-4958 | westaccess@mdc.edu |
Will I still be eligible for my accommodations in the remote environment?
Yes, all students who have submitted Faculty Notification Forms to their instructors will be granted the same accommodations in the remote learning environment. We look forward to working with you and your faculty to ensure access to your coursework in this new modality.
How will I set up testing accommodations in a remote learning environment?
Testing accommodations will continue to be provided remotely, including:
- Extended time
- Reader/Scribe
Students requiring a distraction-limited setting are responsible for identifying a quiet environment during remote testing.
- Will ACCESS departments be open while classes are remote?
All of Miami Dade College's departments on campus will be closed. However, all ACCESS departments College-wide will be fully operational while working remotely. Please see below for our hours of operation:
Monday through Thursday: 8:00 a.m. to 7:00 p.m. Friday: 8:00 a.m. to 4:30 p.m.
Advisors will be available for phone and virtual appointments and can also provide advisement via email. Please email your advisor directly or contact your ACCESS department.
| Campus | Phone Number | Email Address |
|---|---|---|
| North | 305-237-1272 | naccess@mdc.edu |
| Kendall | 305-237-2767 | kaccess@mdc.edu |
| Wolfson | 305-237-3072 | waccess@mdc.edu |
| Medical | 305-237-4141 | maccessservices@mdc.edu |
| Homestead | 305-237-5046 | cmontes@mdc.edu |
| Eduardo J. Padrón | 305-237-6360 | aepc1@mdc.edu |
| Hialeah | 305-237-8743 | clockamy@mdc.edu |
| West | 305-237-4958 | westaccess@mdc.edu |
Will I still be eligible for my accommodations in the remote environment?
Yes, all students who have submitted Faculty Notification Forms to their instructors will be granted the same accommodations in the remote learning environment. We look forward to working with you and your faculty to ensure access to your coursework in this new modality.
How will I set up testing accommodations in a remote learning environment?
Testing accommodations will continue to be provided remotely, including:
- Extended time
- Reader/Scribe
Students requiring a distraction-limited setting are responsible for identifying a quiet environment during remote testing.
I am a new student with a documented disability. Can I register with ACCESS (Disability Services) remotely?
Yes, ACCESS staff will be available to conduct intake appointments in the remote environment. Please contact your preferred campus for an intake appointment. Please check this website for department phone numbers and emails:
| Campus | Phone Number | Email Address |
|---|---|---|
| North | 305-237-1272 | naccess@mdc.edu |
| Kendall | 305-237-2767 | kaccess@mdc.edu |
| Wolfson | 305-237-3072 | waccess@mdc.edu |
| Medical | 305-237-4141 | maccessservices@mdc.edu |
| Homestead | 305-237-5046 | cmontes@mdc.edu |
| Eduardo J. Padrón | 305-237-6360 | aepc1@mdc.edu |
| Hialeah | 305-237-8743 | clockamy@mdc.edu |
| West | 305-237-4958 | westaccess@mdc.edu |
After your appointment, you will need to complete confidential intake forms and submit your disability documentation in an encrypted/password protected format for your privacy. In order to encrypt/password protect documents, please see instructions below:
- Download Adobe free at-home access to Creative Cloud for all MDC students from March 20 to May 31
- Visit Adobe and sign in with your MDC username and password to download and install apps.
For more information, see Learn how to download and install apps.
- If you already installed apps, you may need to sign in again to activate the apps.
For more information, see Sign in to Creative Cloud apps.
- To encrypt/password protect your documents using Adobe, please follow the steps below:
Password Protecting a File in Adobe Acrobat:
- Open a .pdf file in Adobe Acrobat Pro/DC
- Click on 'Tools'
- Select "Protect"
- Select "Protect Using Password"
- Select "Viewing" and enter the password given to you by your ACCESS Advisor
I receive tuition assistance from the Division of Vocational Rehabilitation. Can I submit my voucher electronically?
Yes, students may send their voucher electronically to their Campus Bursar. Please see below for campus-specific contact information:
| Campus | Phone Number | Email Address |
|---|---|---|
| North | 305-237-1287 | northbursars@mdc.edu |
| Kendall | 305-237-2473 | kendallbursars@mdc.edu |
| Wolfson | 305-237-3004 | wolfsonbursars@mdc.edu |
| Medical | 305-237-4022 | medicalbursars@mdc.edu |
| Homestead | 305-237-5054 | hbursars@mdc.edu |
| Eduardo J. Padrón | 305-237-6047 | padronbursars@mdc.edu |
| Hialeah | 305-237-8784 | hialeahbursars@mdc.edu |
| West | 305-237-8951 | wbursars@mdc.edu |
My tuition payment deadline is approaching. Can I request a payment extension?
Yes, payment extensions can be requested from an ACCESS advisor via email. Please remember that only students pending tuition vouchers from external agencies, such as the Division of Vocational Rehabilitation (DVR) and the Division of Blind Services (DBS), will be eligible for tuition payment extensions.
I don't have access to internet or adaptive technology/software at home.
As a response to COVID-19, internet providers are offering special packages. Please visit these useful links:
- FCC agreement stating that providers will waive late fees, not cutoff service for lack of payment, and open hot-spots.
- Comcast COVID-19 response: offers free WiFi for 2 months to low income families plus all Xfinity hot-spots are free to the public during this time
- Charter Free Internet offer for 2 months
- AT&T COVID-19 response: offers open hot-spots, unlimited data to existing customers, and $10/month plans to low income families
- Verizon COVID-19 response: no special offers, but following the FCC agreement.
- Sprint COVID-19 response: follows FCC agreement, provides unlimited data to existing customers, and, starting Tuesday, 3/17/2020, will allow all handsets to enable hot-spots for 60 days at no extra charge
- T-Mobile COVID-19 response: follows FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge
For access to screen reader or magnification software, you can visit Freedom Scientific to sign up for a free home license to use ZoomText magnifier with speech and/or JAWS screen reader.
I need additional support when navigating Blackboard with my accessibility software.
Support navigating accessibility software while using Blackboard is available to you via Accessibility in Blackboard Collaborate with the Ultra Experience