Academics

Explore the Programs at Miami Dade College

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Program Overview

The certificate in Sales and Customer Management is designed to enhance knowledge and practical skills for a successful career in the sales profession. Students will be able to use customer relationship management (CRM) and selling techniques for reaching target markets, to sell a product or service to sustain profitability and competitiveness..

Quick Program Highlights

  • Accelerated Track

    Can be completed in two semesters or less.

  • Evening and Weekend Classes

    Courses can be taken on online, in person, on evenings and weekends.

  • Stack Credentials and Earn Additional Degrees

    Student will earn a college credit certificate and courses can be applied towards an Associate degree.

  • Valuable Work Skills for Today's Workplace

    Skills taught in this program are in high demand.

  • Short Program

    This program takes 1 year or less.

Estimated tuition cost:
Program credits:
Estimated time to complete:

Program Details

This certificate is designed to serve the needs of students who are presently employed in the field of Sales and Customer Management, as well as those students who are interested in entering this field. College credits granted with this certificate apply toward a related A.S. degree. Students may stack credentials to advance toward a higher degree level.

Areas of Study:
  • Customer Relationship Management
  • Sales and Consumer Behavior
  • Relationship Selling
  • Fundamentals of Negotiations

Program Location

Advisors are available to assist you by providing general information about MDC's programs and services.