Overview
Student financial holds—also known as service indicators—are flags placed on a student’s account that may restrict access to certain services. These holds are used to communicate important information or enforce requirements related to registration, financial aid, or account status.
What Are Holds?
The College may place holds on student accounts for various reasons. These holds can:
- Block registration
- Delay financial aid disbursements
- Restrict access to services
Some holds are informational only and do not prevent registration or access to services.
Resolving Holds
Most holds include notes or instructions to help students understand the reason for the hold and how to resolve it. To view and manage your holds:
- Log in to your MDConnect student portal
- Click on the “Tasks” tile to see active holds
- Follow the provided directions to resolve them
Some of the more common financial holds include:
| HOLD | DESCRIPTION | HOW TO REMOVE |
|---|---|---|
| FI | Past Due Student Account | Log in to Student Portal or contact your Bursar’s office to make a payment. The system will automatically remove your hold at the top of the hour. |
| FI2 | Past Due Student Account Less Than $200 | Log in to Student Portal or contact your Bursar’s office to make a payment. The Bursar representative will contact SFS to remove the hold. |
| FN1 | Unpaid Nelnet Payment Plan | Log in to the Nelnet Portal and pay outstanding balance or contact Nelnet at 1-800-609-8056 to make a payment. Nelnet representative will contact SFS to remove the hold. |
| FNR | Individual Refund Hold | Contact Student Financial Services at 305-237-2141. |
| FRC | Rejected Checks & e-Checks | Log in to Student Portal or contact your Bursar’s office to make a payment. The Bursar representative will contact SFS to remove the hold. |
| FCR | Credit Card Chargeback | No credit card payments allowed. Visit your Bursar’s Office to make a payment with another payment method. |
| FWO | Prior Year Debt | Log in to Student Portal or contact your Bursar’s office to make a payment. The Bursar representative will contact SFS to remove the hold. |
| FH1 | Return from Higher One (BankMobile) | Log in to Student Portal and update your mailing address or contact your Admissions & Registration Office to make the correction over the phone. An admission representative will contact SFS to remove the hold. |
| NBR FOR NADDR | No Batch Refund due to a missing, international, or incomplete mailing address | Log in to Student Portal and update your mailing address or contact your Admissions & Registration Office to make the correction over the phone. An admission representative will contact SFS to remove the hold. |
| FOA | Pending Task to e-sign Financial Agreement | Log in to Student Portal and e-sign your Financial Obligation Agreement and submit. |