Student Financial Holds
The College may place a hold on student accounts from time to time which can block registration or have other service impacts. These holds, sometimes referred to as service indicators or tasks with notes or actions required to resolve that.
For example:
- You may have a hold because there is an unpaid balance on your account, and your registration is held until you satisfy your balance, or
- You may have a hold because you have not e-sign the FOA task, or
- Other holds that don't impact registration may prevent you from receiving a refund for reasons like address mismatch, or
- Other holds may serve as notifications with no negative impact
Students can check on MDConnect - Student Self-Service if there are any financial holds on their student account.
The following are the most common Financial holds:
Hold FI - Past Due Student Account
How to Remove Hold - Log in to Student Portal to make a payment or visit/contact your Bursar’s Office to make a payment. The system will automatically remove your hold at the top of the hour.
Hold FI2 - Past Due Student Account Less Than $200
How to Remove Hold - Log in to Student Portal to make a payment or contact your Bursar’s Office to make a payment. The system will automatically remove your hold at the top of the hour.
Hold FN1 - Unpaid Nelnet Payment Plan
How to Remove Hold - Log in to the Nelnet Portal and pay outstanding balance or contact Nelnet at 1-888-333-3333 to make a payment. Nelnet representative will email SFS to remove the hold.
Hold FNR - Individual Refund Hold
How to Remove Hold - Contact Student Financial Services at 305-237-2141.
Hold FRC - Rejected Checks & e-Checks
How to Remove Hold - Log in to Student Portal to make a payment or contact your Bursar’s Office to make a payment. The Bursar representative will email SFS to remove the hold.
Hold FWO - Prior Year Debt
How to Remove Hold - Log in to Student Portal to make a payment or contact your Bursar’s Office to make a payment. The Bursar representative email SFS to remove the hold.
Hold FH1- Return from Higher One - Incorrect Mailing Address
How to Remove Hold - Log in to Student Portal and update your mailing address or contact your Admissions & Registration Office to make the correction over the phone. An admission representative will email SFS to remove the hold.
Hold NBR for NADDR - No Batch Refund due to a missing, international, or incomplete mailing address
How to Remove Hold - Log in to Student Portal and update your mailing address or contact your Admissions & Registration Office to make the correction over the phone. An admission representative will email SFS to remove the hold.
Hold FOA – Pending Task to e-sign Financial Agreement
How to Remove Hold - Log in to Student Portal and e-sign your Financial obligation agreement and submit.