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Technology and Software Requirements

IMPORTANT: Google Chrome is the recommended browser for Canvas.

Download the latest version of Google Chrome browser.

Be sure that your browser is up-to-date and meets the minimum requirements in order to have the best experience when navigating Canvas.

Supported Browsers

  • Chrome 111 and 112
  • Firefox 111 and 112 (Extended Releases are not supported*)
  • Edge 110 and 111
  • Safari 15 and 16 (Macintosh only)

You should always use the most current version of your preferred browser. Your browser will notify you if there is a new version available.

Additional Information

Due to the necessity of technology in MDC Online Courses, you must have a backup plan for using an alternative computer with internet access in case of problems with your personal computer.

If you live in the South Florida area, you may use the computer courtyards located on MDC campuses. If you have a technology problem that affects your ability to access your online course, please notify your instructor immediately.

If you can access other internet sites but cannot access your online course, you need to contact the Virtual College Student Support Center at 305.237.3800 to seek assistance.

If you have no internet access at all, it is not an MDC Online issue. Please be aware that the MDC Online's Student Support Center does not cover problems that you may be experiencing with your computer hardware, installation of software, internet connection, or other technical problems that may require a technician or intervention from your Internet Service Provider.

The following are not supported by ProctorU:

  • Google Chromebooks (supported for G Suite Certification and G Suite Administrator exams)
  • Tablets (Nexus, iPad, Tab, Note, etc.)
  • Linux operating systems
  • Windows 10 S or Surface RT
  • No running inside a virtual machine. You will be asked to reconnect using your host operating system to take your exam.
  • No development previews, beta builds or release candidates of any operating system unless specified.